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RETIREMENT SALE - EVERY ITEM DISCOUNTED. ALL SALES FINAL.

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Contents
About Us Return Policy Privacy Policy
Ordering Information Shipping Information Testimonials
Contact Us
About Us
 

Silverimpressions.com is a family-owned business headquartered in Eastern Pennsylvania. We've been in the business since 1990 as a brick and mortar gift galley, and on the web since 2000.

We consider ourselves a broad-spectrum one-stop gift shop - a New World high-techy e-store that hasn't forgotten about Old World customer service. We offer gift wrapping and message card service for a modest charge. We now do affordable in-house engraving with a state of the art computerized engraver.

Our passion has always been in silver and alternative metals, but we haven't shied away from other lines popular with our customers. Hard-backed placemats such as  the Pimpernel , Jason and Lady Clare that have become another one of our specialties.

See what our customers say about us: REVIEWS

Please do not hesitate to email us at info@silverimpressions.com - we want to hear from you! Let us  know what you would like to see in our online store, and we  promise to give your request serious consideration.

       

Ordering Information
  To place an order, click on the "Add to Cart" button beside the item you would like and follow the instructions given. All fields in the order form must be filled in order to complete your order. Our ordering system is set up for US mainland only. We have suspended international orders because of repeated delivery issues.

When you click the "Add to Cart" button, the item will be added to your shopping cart. Putting an item in your shopping cart does not commit you to buying it. You can than choose to check out or continue shopping. You can also make changes to the quantities, or remove items from your shopping cart. You can always go back to your shopping cart by clicking "Show Cart".

If you request gift wrap, a charge of $4.95 will be added to your total before you check out. If you are ordering multiple items: Please indicate whether you wish them to be gift-wrapped together or separately. Please enter your personalized message, and be sure to sign your name the way you want it on the card.

Important: If you entered any information incorrectly and the page refreshed, you may have lost your gift message! Take a second look and make sure it's still there. If you're unsure, you can always email us to make sure we received your message.

PLEASE NOTE: WE  ONLY COLLECT SALES TAX ON ORDERS THAT ARE SHIPPED TO MA ADDRESS.

We accept all major credit cards and Paypal.

Questions? E-mail us at info@silverimpressions.com . We usually respond to e-mail within a couple of hours or less.

 

Privacy Policy
All credit card information is transmitted across the Internet in an encrypted form for your security.

Silver Impressions does not sell nor share any of your personal information. We will protect your privacy as if it was our own.

Shipping Information
 

We charge a flat rate of $4.95 for all orders shipped to one address within the 48 Contiguous States

We are shipping from Western Mass - all orders bound for the east coast will be delivered within 1-3 business days. For other areas, please refer to our UPS map above. Please remember that delivery times quoted on the map are business days only - UPS does not work Saturday or Sunday. 

MOST ORDERS ARE SHIPPED WITHIN ONE TO THREE BUSINESS DAY! ENGRAVING ORDERS TAKE 1-3 BUSINESS DAYS TO FULFILL. IF THERE IS A DELAY IN SHIPPING YOUR ORDER WE WILL NOTIFY YOU BY E-MAIL.

Saturday delivery is available by UPS for an extra charge of $14. If you need your package delivered on Saturday you must let us know when you place your order. We offer all shipping methods available by UPS.

WE DO NOT SHIP TO P.O. BOX ADDRESSES.

Shipping charges for air packages are calculated by the weight of the item you ordered. We use UPS charts to calculate the shipping cost. Once your order is shipped you will receive a shipping confirmation by E-mail, including UPS tracking information and an estimated delivery date.

Packages shipped within the continental US are shipped via UPS. We are shipping from Eastern Pennsylvania - all orders bound for the east coast will be delivered within 1-3 business days. For other areas, please refer to our UPS map below. Please remember that delivery times quoted on the map are business days only. 

Please Note:

~ Orders shipped via Next Day Air, 2ND Day Air and 3 Day Select placed after 2PM EST will be shipped on the next business day.

~ Next Day Air means that the order will be delivered by 10:30 am on the next business day from the day it was shipped (not ordered).

~ 2ND Day Air means that the order will be delivered by the end of the day on the second business day from the day it was shipped (not ordered).

~ 3RD Day Select means that the order will be delivered by the end of the day on the third business day from the day it was shipped (not ordered).

WE MAKE EVERY EFFORT TO SHIP ALL ORDERS  WITHIN ONE BUSINESS DAY!*

* Except for engraving orders, which ship within three business days from day of order. 

WE DO NOT SHIP TO P.O. BOX ADDRESSES.

If you'd like to make special delivery arrangements (such as Saturday Delivery), please call and speak with us personally.

Shipping charges are calculated by the weight of the item you ordered. We use UPS charts to calculate the shipping cost. Once your order is shipped you will receive a shipping confirmation by E-mail, including UPS tracking information.

This map shows time in transit for your ground package and will help you estimate delivery date for your order. Please remember whatever shipping method you choose,  only count business days.







Return Policy
We are retiring and closing our website after Christmas 2015. All items on the website are discounted and SALE IS FINAL.

We carefully check every item before shipping and we give extra care to our packaging to make sure that every item arrives safely. If your order arrives damaged or defective please contact us immediately. All claims must be submitted within 7 days of receipt of orders.

Address any customer service issues by E-mail to info@silverimpressions.com.

Testimonials From Yahoo! Customer Service Surveys
  See what our customers say about us:

Silver Impressions Yahoo Shopping Reviews

Contact Us
E-mail us:  info@silverimpressions.com

Call us at: (413)461-1345       

View Shopping Cart | Order Info | Shipping | Engraving | Contact Us | Privacy Policy | Search | Site Map

 



info@silverimpressions.com